Ive got a question which i reckon you'd probably know the answer to
the-lada-dude,
Oct 8, 3:26pm
well spit it out and let the lads 'ave a go at it
lookoutas,
Oct 8, 3:27pm
Yeh
ally-oop,
Oct 8, 4:06pm
hey i remember there being some informed exchanges/info from you around (from memory) the zephyr/zodiac ponsonby tree crash thread a while back-among others and i recall you being a panel beater, and im wondering how to go about getting a monetary settlement (as compared to having them fix your car) from an insurance company! (the situation is that my beloved xc falcon (relatively quite original solid survivor) was hit by an at fault driver and theyre making a claim but i'd much rather organise/fix it myself than have it done in a modern in-out modern car specialist shop. The assessment is $1400. Hopefully you can tell me how to approach ins company so i get this outcome. Thanks heaps either way mate.
lookoutas,
Oct 8, 4:58pm
Just tell them you want a payout of the assessment. They might want you to sign a waiver.
I've done it before.
ally-oop,
Oct 8, 5:13pm
I didnt know it was that simple (i thought they might be reluctant/pay out less than the assessment and/or want to know the reason why (which they prob wouldnt understand) and a number of people i've spoken to-incl a couple of panel shops) have either never heard of such an outcome or doubt that i'll be succesful in organising it, so its good to hear your answer. What do you reckon would be a good way of explaining to them why im not just going thru the usual process of getting it repaired at the place that assessed it (its a place i chose cos i knew they wouldnt price on the low side) , also is just the one assessment sufficient!sorry for all the questions but i'll only get one chance to get this sorted.
lookoutas,
Oct 8, 9:07pm
Tell them you want to do a resto on it, and that there's no sense doing the repair and then paint it twice. As well as pulling it all apart again. I know it's a bit easier for me, coz I just tell them no-one else is gunna fix it.
Can you fix it properly!
A panel shop wants to sell you fries with your burger.
Don't get too excited about a high price - some know-all assessor will be screwing it down as far as possible.
ally-oop,
Oct 8, 9:57pm
You the man, that's a great idea and one that i should have-but probably wouldnt have-thought of (that's the reason i asked you.)to be honest i have no idea of fixing the damage as its the rear quarter, is good virgin steel, aint gonna rust or absorb moisture (unlike a repair may), plus i dont like unnecessarily painting over perfectly good aged paint, dont mind a few battle scars, and would much rather spend the money on the rust in the doors. I've gained access and sprayed rustproofing wax over the internal panel section-where the original sealer was probably broken. With regard to 'getting excited about the high price', i thought they'd use the price given to them on repairnet by the panelshop who i took it to. Do you think they may use a different amount for a cash settlement!thanks again for your time.
ally-oop,
Oct 9, 2:33pm
(the end of the second line of the last post should have read:".i have no intention of."(not "no idea of.")
lookoutas,
Oct 9, 3:50pm
Assessors always knock a bit off to make their boss' think they're on to it. Don't worry - it's taken care of before they get their greeby pens at it. You probably need to get it repaired by an expert. Put a pic up of the damage.
(Already done this once, but something cocked up)
ally-oop,
Oct 9, 4:51pm
lookoutas wrote: Assessors always knock a bit off to make their boss' think they're on to it. Don't worry - it's taken care of before they get their greeby pens at it. You probably need to get it repaired by an expert. Put a pic up of the damage.
The thing is, i dont intend fixing the damage in question but would like to get the money instead and spent that on the rust in the doors (its an xc ute and even good ones have rust in the doors as you probably know.-where there will be a practical improvement to be achieved, unlike with the rear quarter. Also, im hopeless at posting pics. Your point about getting excited about the high price has got me wondering what figure i might end up getting in a cash settlement if the panelbeaters figure on repairnet is $1400 (and what good reason there is that i should get any less than the $1400)
lookoutas,
Oct 9, 5:09pm
In your case, if you do a deal, you will get the $1400. If you were fully insured and were responsible for the damage, you would get paid out the estimated repair less excess. But that doesn't apply here.
ally-oop,
Oct 9, 5:38pm
Good news, that's encouraging. Thanks a lot.If im correct i remember now that you posted an awesome old nz photo of an (early 70's from memory) mustang that'd hit a road sign post in rural area.
lookoutas,
Oct 9, 6:04pm
That was mine - and the Insurance Co paid me out the repair cost less excess.
ally-oop,
Oct 9, 6:40pm
Sweet.That was a wicked photo.Now that the at fault party (a trucking company) have:A) admitted liability-in the face of a well put together and factual account of events by myself (if i do say so myself.)and:B) stopped denying that they have insurance,do you reckon i carry on dealing with my insurance co (vero)-who initially started chasing this on account of the trucking company being an 'uninsured' 3rd party, as i only had third party, fire, and theft-, or do i have to get onto the at fault party's insurance co !
supernova2,
Oct 9, 7:14pm
I think it works like this.You have no "relationship" with the truckers insurers.Your "relationship" is with the trucker.In your case your insurance coy has agreed to assist you.Your claim is always against the guilty party which is not the insurance coy.The concept of insurance is that if you claim against the guilty party they can then get reimbursed by their insurers.In practice the ins coys just deal with each other and settle as required. Unless your insurance coy tells you otherwise i would just let them get on with it.
ally-oop,
Oct 9, 8:02pm
Great, thanks for that excellent, yet concise explanation, i guess its all stuff i really knew but its very helpful to have it put like that.I suppose the reason i'm wondering is that my insurance coy weren't gonna help me until, after kindly offering to "give them a call for you" and then when the trucking company owner said to my insurance coy "tough, we have no insurance and its not our fault anyway", my insurqnce coy said "we'll chase this up and look after you as the trucking coy are an uninsured third party", then they sent me forms and stuff which i duely submitted, incl diagram etc, and next thing i know my insurance coy tell me that theyve taken that info and spoken to the trucking coy who are now claiming under their insurance. Thing is, i havent heard from my insurance coy for several days since that communication and im wondering what the next step is, plus i want to know my legal standing before i get back to my insurance coy. Thanks again for your good help.
lookoutas,
Oct 10, 3:38pm
Just stick with your Insurance Co - it's their job. Have the cops been involved! If not, and they've already told lies, then it might be a good idea. You should know the old saying: "A squeaky wheel gets the oil"
ally-oop,
Oct 10, 7:47pm
I didnt ring the cops at the scene (mainly cos the guy seemed-at the time-at least-to be accepting the blame, and cos it feels really unkiwi (i shoulda known better.), but i did go to copshop later same day and made a comprehensive 'notification' of accident incl diagram etc. At first the owner of the truck and business told my ins coy (nationalbank/vero) that they had no ins and that it was just tough luck for me, but now the latest is that they say theyre insured with lumley and will make a claim but that was a week ago and my ins coy told me today that truck coy havent made a claim yet and that if they havent after another month they'll take them to small claims. They started asking about getting my ute in for repair so as to generate an invoice to take to tribunal so i told them the future resto thing/cash settlement thing and they said "that would speed up the invoice generation.hmmmm.we'll- look into if we can/will do that" It didnt sound super promising or simple though, and there was some mention of the amount-as in i got the slight impression there was some possibility that if they were gonna consider it, they might negotiate the figure-and i can't imagine would be upwards.
Yep, so true, 'the squeaky wheel gets the oil'-used it myself a few days ago about someone else's situation. Thanks again for your time.
lookoutas,
Oct 10, 8:37pm
I think Vero and Lumley both come under the IAG umbrella. I know Vero does, just need to check the other. Seems like it's time to get the cops further involved.
I ran over a part after it came off a logging truck a few years back - rang the Co with full details of the truck, including drivers name, and the office gate-keeper denied any such incident. Wanted me to send the part so they could check it out, and I told him I'd be there the next day. I turned up and the same gate-keeper took one look at the part and continued to deny it came from one of their trucks, and it was the same colour! I asked to see the owner, so he took me out to the workshop where the boss took one look and fessed up. Sitting at the side of the yard was a trailer with one axle hanging loose, so I told him that part would get that trailer back on the road in about 1 hour, and he nodded in agreement. He asked if I could drive my car over the pit so he could see the damage - we came to an agreement and he took me into the office and wrote out a cheque for the damage that had been repaired plus further repairs that were needed. I asked him if he wanted to claim on his insurance and he said "No way!" (Bad repercussions for truckies who have things come adrift and hit things they shouldn't ) I told him I understood and was glad we could work it out, coz my next port of call was not one that I wanted to make.
The message here is; - Maybe you have only been talking to the gate-keeper.
ally-oop,
Oct 11, 3:01pm
actually, its funny, i looked under iag group (in nz) and saw nzi, state, and ami, but no reference to vero or lumley. i do, however see that vero and lumley have their glass towers adjacent to each other in auck cbd-i dunno if that's significant or not!
i'm not sure what the next step with the cops would be. what i filled out with them was a 'notification' of a traffic accident (as compared the the other option which was-as i recall-, a 'complaint') (however, my submission was lengthy and included accurate diagram incl road layout, etc).
it does seem like my ins coy (vero) are working on it on my behalf, maybe its just that they seem to be very lenient in terms of how long they give the at fault party to lodge a claim with their own ins coy-
plus i did wonder if my ins coy will still sort me out for the damage given that because of the fact that i only have 3rd party, fire, they were initially only going to do so because other party said they WEREN'T insured (therefor my ins coy were treating them as an 'uninsured third party', and apparently have a policy of 'seeing right' the person in my position), but as the at fault party are NOW saying that they ARE insured, i thought that things would change and work out differently (probably with me having to chase up the at fault party MYSELF !
the trucking coy are several hundred kms away from me and anyway, the owner seems like an irresponsible and bad tempered man who lives in denial (at least at times) so i tend to think that approaching them would likely only inflame things in a negative way for me.
i guess i just need to give it some more time and keep onto my ins coy (squeaky wheel style.) in the meantime.
i guess at this stage i mainly just have concerns about slight mention/hint from my ins coy about the figure (kinda in a way that'd make ya wonder if their payout would be negotiated DOWN from assessent to some degree.
once again i'm very grateful for your wise input and any further insight you can perhaps supply mate.
marcos1,
Oct 11, 3:44pm
No and No.lols
lookoutas,
Oct 11, 5:35pm
You were quiet for a long time. I was sure Vero were IAG, but I've been wrong before. Did confirm today that Lumley aren't. They're all up one-another anyway. I could be getting confused with Classic Cover coming under Vero.
marcos1,
Oct 11, 5:53pm
Yeah, I became unenthusiastic about this forum, a couple of posters here dumb the whole site down. Not naming anyone.*looks over at johnboy & belkys direction.
I have a distaste for any insurance company that insists on partstrader!
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