I purchased a 2011 Nissan Wingroad on the 3rd February 2015, it had done about 120,000km. I drove for almost a year no issues. Having done about 15,000km, it was time for a service and did the oil and air filter myself. I also wanted to make the transmission was all good so booked the car in for a transmission service at the local franchise dealership. The service was done on the 21st December. The car appeared fine when we took it away for Christmas then on December 30th my wife noticed it was making a strange whining noise. I took it back to the dealership who confirmed it was coming from the transmission and sent it to a transmission specialist who says a new transmission is required. The price quoted for a new transmission is only a couple grand less than what the car cost me. Apart from the noise, the transmission appears to be working fine.
I also contacted the dealer who sold me the car but they are not interested in assisting as too much time has passed.
Interested in people thoughts on this one and what I should do now
intrade,
Jan 7, 5:49pm
well the problem is have they f. d your trans doing service incorrectly? the dealer will buy you a new car under cga i suggest you print out the story and have a friendly talk and show him about to much time pasing cga is lifetime guarantee even if you ruin the car . i dont think its fair for car dealers . so if you can come to a agreement. telling you to much time has passed lol not with lifetime c.g.a warranty it has not. just be reseanable and see if there is no reasoneing then its off to court and you will win i would say under cga
intrade,
Jan 7, 5:52pm
also is this a cvt trans? then the trans should be repaired only by them and they can figure if something was done wrong. http://www.cvt.co.nz/index.htm
a.woodrow,
Jan 7, 7:08pm
Had the transmission shown ANY signs of issue before the service?
Because often the story goes a little like this.
"I took my car in for a trans service because the trans didn't feel quite right. They flushed it out and the clean fluid dislodged all the crud in there from the last 120,000km of not being serviced and the trans has now died"
pandai,
Jan 7, 7:52pm
+1, and then the crap blocks a filter/screen and it all goes downhill from there
franc123,
Jan 7, 9:31pm
Go back and lean on them a bit harder, that issue hasn't been caused by misuse or lack of attention on your part. If its been dealer serviced all its life it would be worth asking what they intend doing, it may be basis for a manufacturers warranty claim even though its obviously a little out on age and kms.
gjmman,
Jan 8, 6:17am
Is this common? The servicing dealer had not seen the car before so has no history with them. I did not notice anything wrong with the transmission and even with the noise it is making now it is still smoother than the standard auto in the courtesy car
The selling dealer advertised the car as full service history but I suspect nothing has even been done to the transmission.
gazzat22,
Jan 8, 6:17am
If its a CVTdid they use the correct oil which i have been told is absolutely essential for this type of transmission, not some cheap stuff from SCA or Repco.Have a chat to your local Nissan dealer.
intrade,
Jan 8, 6:46am
ok lets go back to asking the question is the gearbox broken or is that a wrong diagnosys. like i said if it is a ctv you only want to have a professional ctv speciallist make the correct diagnosys.
Now some things i would like to know. how mutch keys do you have for this car? because that car is so advanced that it probably needs to be checked if it has adaptive transmission relearn. the learn is stored on the key from driver. you use the wrong key the car runs the programm from that driver stored on the key information. also TSB knowen problems repaired with a reflash to correct problem = more and more common. has the so called specialist whom said the trans was faulty proofen his case or is he just going yea my tool sais it no good so it must be broken and my ears also say so. You cant work like this on modern cars no more , adaptive memmory flash updates to correct noises its all part of modern diagnostics.
kazbanz,
Jan 8, 8:14am
gjmman- Ok now first of all the transmission servicing. Nissan CVT transmissions are required to be serviced every 60000km I would be VERY surprised if the 60k service wasn't done but you should have had a service done at 120km -Im not pointing finger at dealer or you just saying it should have been done. The next thing is -Take the car YOURSELF to a transmission company. A tranz rebuild on a CVT wingroad should be around $3500 You could try to source a second hand tranz but its likely of similar age to yours. Your mechanical breakdown insurance will cover most of that. I do think 10 months and 15000km is outside of what you would reasonably expect a dealer to cover a 120000km car for.
EDIT-- I just had a really scarey thought.--You had the tranz serviced at a franchise dealership. They tend to give the easy jobs like this to the apprentices. I wonder if the guy was a numptly .saw the car was 1800cc and mistook the tranz for an Auto box.--ie put in Auto tranz fluid not CVT fluid.
kazbanz,
Jan 8, 8:17am
Intrade--I respect your opinion re transmission but its a NOISE not a not driving,shifting properly issue. It sounds like the main bearing is starting to complain
intrade,
Jan 8, 8:29am
there is tutorial i see i cant recall exact things as i need to learn the whole stuff. i think it was a engine rattle every last car with a bit of milage had that the guy trainer said his wive had that car also and they said a car with this milage should not sound like this . so he went about investigating found nothing wrong , but there was a tsb reflash in the factory trouble shooter talking about correcting parameters to cure exactly said noise. Reflashed car with software and woala noise fixed. You dont go nilliwilly flashing cars but if a cause tests for no faults and the fix looks like a flashing of the module to make it work different then you flash it to see if it fixes the problem.
kazbanz,
Jan 8, 8:42am
Intrade--bells a ringing ding a ling a ling. There IS an issue with those boxes that is unfixable even with a rebuild. You hear the noise most acutely slowing through 50k Sounds like the "fix" is to reset the box so the combination of rfactors don't happen
intrade,
Jan 8, 8:43am
another one is vw dsg gearbox , Right you have complaint driver harsh shifting. they changed the shifting programm to softer shift with a flash to remediy the drivers complaints. Now this softer shifting lets the clutches slip longer in stop and go traffic these 2 clutches one of em will go dead premature from the constant slow release of the clutches. So i rather have a harsh shifting dsg and it lasts longer then a soft shifting nice to drive one with huge repair bills . but yea what ever the customer wants i guess they pay for it in the end.
delmic,
Jan 8, 9:04am
for us non mechanics but interested. what is Intrade and kaz saying is wrong with this gearbox. is it fixable with an electronic marvel?
intrade,
Jan 8, 9:25am
we dont know we just point out possible things whom need looking in to. 85% of A car is the same for all make and models like 1928 ford model T it had cop ignition system already nothing new its all dinosaur stone age technology
its the 15% ONE needs to figure out done different! by each maker of a car that needs to be "Reseached". the biggest problem i had when i started learning this was whom is actuarly talking out of his ass? and whom knows stuff. My first course was scantool diagnostic from aecs , it was the only training place whom looked like they knew what they talk about and the one whom acturly returned my call and e-mails. i think i found another place back then in nz training in this NO answer back from them . I make a list of 1= idiots 2 =ok and 3=top notch guys, people who dont reply get the tick idiot i dont bother with them in the checklist to go further. from there= after my first scantool-diagnostic course 550$ 2 days, i was Armed and ready after this scantool course i knew aha that is a f. kn moron on youtube. And sorry eric the car guy is the mupped show he is not a complet moron but he is pritty close to having that tick on my sheet for that. finding true information is impossible if you dont know whats right the tutor from Bosch germany made jokes about morons if you want to see morons you just look at motortalk he said along the way. and its true they talk swap this that and the other what about f.k.n testing things befor you replace it?
kazbanz,
Jan 8, 11:22am
in simple terms. Its POSSIBLE that the noise the OP is hearing is a combination of factors combining to create a noise. By making an electronic adjustment to ONE of those factors the noise stops. Kinda like clapping hands together makes a noise. remove one hand and bingo no noise.
BUT--I said POSSIBLE not definitely. so it may well be a crook box needing a rebuild. -My magic cristal ball busted a few years back
gjmman,
Jan 8, 12:33pm
I would like to believe this is true but I don't think so, I spoke to someone else this morning and when describing the symptoms seemed to think it sounded like the oil pump giving out, possibly due to crud moving about since the service. When the fluid stops moving death is immanent
The noise is most noticeable when the car is stopped in park and you rev the engine, it changes with revs, reminds me of a noise the airconditioning pump used to make on a 90s Mazda I had once, a zzcchh as it comes on then a whining as it runs. Actually when driving you can't really hear except when slowing down to stop but then you have be listening for it.
Looking through the service book, the last service written in the book was at 79,000km and transmission service was not listed as done then. The service book does not show a transmission check required until 90,000km then it calls it a check rather than a service. (The book was for a Tiida however, but it was the one issued with the car). The dealership (now) told me they do recommend every 60,000km though. The dealer who sold me a car serviced it but didn't do anything transmission related but scan for codes.
The paper all shows the correct fluid being used and I paid for the correct fluid.
So the short story may be transmission never serviced before, new fluid = crud moves = transmission fatally wounded
tony9,
Mar 10, 11:07am
Clearly the noise in the gearbox is the workshop cat that crawled in while they had the bottom off it to replace the filter.
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