You spot a car youquite like online.You hop into your car and drive for over an hour to the dealer selling the car. The car has sold. You get angry at the dealer. Why! -Honestly I genuinely can't understand why first you wouldn't call to make sure the car is there and second why you get angry when it isn't
meathead_timaru,
Feb 10, 10:25am
Yes. People are idiots.
hyphen,
Feb 10, 10:29am
probably generation Y-ers
meathead_timaru,
Feb 10, 10:29am
The dealer should really have consulted a 'physic' (sp) like one of those on 'Sensing Murder' that solve all those murders, so they knew that those people were coming and to hold the vehicle for them on the off-chance they bought it.
franc123,
Feb 10, 10:29am
would agree it was a bit foolish not ringing first, but there are slack dealers who are not removing classifieds quickly enough either after sale, this should be happening asap after the vosa has been signed. You simply don't know who is looking at the ad.
extrayda,
Feb 10, 10:38am
Typical dodgy dealer trick - they probably never had the car in the first place. (half joking, I know not all dealers are dodgy - there are even some honest ones out west !). It would annoy me a bit, when I last looked at cars I sorted out several in one area, and went to look at them one after the other (even bought one !). I wouldn't bother ringing 5 or 6 places to check if the car was there.It would be a nice touch to get cars off TradeMe as soon as they sell.As for dealers own websites, same would apply, but I don't know how quick/easy that is to do! Real estate agents are MUCH worse than car dealers from what I have seen.
splinter67,
Feb 10, 10:38am
When did the car sell kazz!
kazbanz,
Feb 10, 10:40am
Hey franc/extraya a heads up for you guys Say a hypothetical dealer personally removed an advert from Autobase-Now actually Trade me motors so part of the same company (the dealer loadup site). The advert could take up to 12 hours to be removed from TM. "They" say its only 4 hours but given the amount dealers pay for advertising you would think it would be instant. To clarify--its the internal mechanism of the TM group that takes the time not always the dealers.
xs1100,
Feb 10, 11:13am
i would ask them were they prepared to buy off a photo and if so you have plenty of wholesalers you can source cars off OR were they more likely just wanting a test drive and a "i ll get back to you i have others to look at"
franc123,
Feb 10, 11:26am
Ok fair enough, didn't realise that. Have you questioned why it takes so long!
msigg,
Feb 10, 11:30am
Yea I'm with Frank, also they don't answer the phone.
kimbo88,
Feb 10, 11:39am
And then you get the "dog in a manger" customer too. Looks at the ad and has it on their watchlist for several weeks, but does nothing at all about it.Car sells, ad removed.Two weeks later the phone rings - "Ah do you still happen to have that XYZ at all!Had it on my watchlist and took down your details, I've noticed it's now not advertised any more -do you still have it!"No sir, it sold and I pulled the ad."Oh what a shame, I quite liked that one".Oh really! And you had it on your watchlist for several weeks and did nothing!What a shame.
extrayda,
Feb 10, 11:39am
ahh you didn't say that bit before. I'd be unhappy with that level of service from Autobase/TM, but I guess you don't have much choice. And if you put 'please phone first to check availability" it sounds a bit snooty.Explaining it to the customer is about all you can do then.
XS1100 - Nothing wrong with a test drive and "I'll get back to you" - I would always want to check out a few before settling on one.
kazbanz,
Feb 10, 11:47am
Franc--I typed a really long winded response to that but short version YES and the response was a load of bovine excrecia
kazbanz,
Feb 10, 11:56am
Or the "ill get back to you" customer. Test drives the car. says I'll get back to you. Comes back an hour ,a day or a week later and can't understand why you've sold "their" car to someone else.
kimbo88,
Feb 10, 12:04pm
Too true Kaz - it can really be quite amazing at times!
nightboss,
Feb 10, 12:22pm
Thankfully for every person like the one you referred to here there are many more reasonable ones. Sadly we do tend to remember the frustrating ones more.
richynuts,
Feb 10, 12:25pm
Sounds like you are loosing your touch! A good carsalesman would of directed the guy to the next best car on the lot.sorted and sold!
nightboss,
Feb 10, 12:47pm
A "good" carsalesman may have directed the nutter to another car, the "wise" carsalesman let the nutter walk out of his life forever.
kazbanz,
Feb 10, 1:05pm
You ain't in car sales are ya! SOME people you could show them an identical car at the exact same price and still they wont be happy
franc123,
Feb 10, 1:15pm
Lol I'd agree that often the one that got away was the one you didn't want in the first place, even if they marched onto your yard, agreed to pay the retail price with finance on top and didn't have a trade either, some people have got weird ideas and expectations about what constitutes after sales service and can be a pain forever.
edangus,
Feb 10, 4:23pm
That length of time to remove an ad is rubbish. Private Sellers can do it instantly. That is just terrible service.
By the way, I don't always ring the dealers. I assist a fair amount of people into carsevery year (No charge consultant), if its not there though, I don't get my panties in a bunch. On a Yard, Good cars sell, average ones don't.
pebbles61,
Feb 10, 8:46pm
Maybe he got upset because all the baby-boomers bought all the houses! lol
xs1100,
Feb 11, 6:34pm
nothing wrong at all with test drives but to drive for an hour without a phone call and then getupset because the cars sold is im sorry a bit rich
neville48,
Feb 11, 7:53pm
Yea.bloody dealers, no consideration for potential customers, pfffft , what next.spose ya sold the other one I may have been interested in too !
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