What's the issue with getting a clone of that key? The one you got with it obviously unlocks & starts the car? $150 at a locksmith?
amasser,
Jul 13, 12:21am
Your claim should focus on not being given a master key, not how many.
2sheddies,
Jul 13, 12:43am
Quite funny watching people do exactly the same thing here too, whether it be cars or general items. Auctions can be hilarious. People turn into blithering idiots once that red mist descends upon them. I must win at any cost!
Great for the seller. until 5 minutes after auction close, the red mist has cleared and they realise what they've done and fail to proceed any further.
taipapaki,
Jul 13, 2:45am
Wife's car got down to one key. I just got a copy made without a transponder in it, and glued the original key with transponder to the ignition barrel holder under the plastic shroud. The metal key works just fine, cos car can read the transponder key, thinks it's all legit. Cost $12 a key now. And it means when we go diving, a wet key is simply given a wipe and works just fine. Maybe this work for your car.
suenz75,
Jul 13, 3:12am
That is exactly what the claim is, if I had been given the Master there would be no problem whatsoever and my issue has never been it coming with one key its that it isn't the Master Key. I contacted the place suggested to me yesterday and they said they can't cut a new one unless it's a Master so I have been in contact with a Manager from the company where I purchased it today who is trying to source the Master from the previous owner and says sometimes they are found so I am crossing everything it is.
headcat,
Jul 13, 3:13am
Did you ASK?
gsimpson,
Jul 13, 4:01am
How could this potentially affect an insurance claim if broken in to and stolen?
supernova2,
Jul 13, 7:14am
Exactly my thinking. I believe that dealers should have a duty of care to sell a car with the correct key not just some thing that manages to start it. I would have thought that the lease companies would be a bit more prudent and insist that at end of term the car comes back with ALL it's keys, not just the one that happens to be on the drivers keyring. In the OP's case Toyota have apparently told him that the key he has is not a key that can be copied. I would think that means that he has lost remote locking etc etc. That would appear on the face of it to be a key that is not completely fit for purpose, especially is the dealer did not explain that he was not getting a complete key. Unless you have struck that sort of problem before why would the buyer, who meets the CGA description of a "Reasonable person" expect to run into that sort of problem. How do you expect a purchaser to do any due diligence on a Sunday? If Turners expect their clients to do due diligence they shouldn't sell vehicles on Sundays. You also have the issue of the requirement to advise the purchaser that keys (spare parts) are not available at reasonable cost. If Toyota is to be believed they will not supply just a key - they will however supply a series of bits at exorbitant costs. 3rd problem is Turners have now told the buyer that they can get a key as they do it all the time and then a Manager then refused to supply and that without getting into who was going to pay for it. I still think that if done properly a claim would succeed in law. Is anyone aware of the results of any similar claims apart from the one or two that resulted in the dealers making substantial price reductions to suppy keys.
tgray,
Jul 13, 7:25am
A key fit for purpose is one that starts the car. If you want the perfect deal, buy a new car. Buying a second hand car at auction means buying a used car at a used price in used condition. You think a claim in this instance would succeed? get real mate.
kazbanz,
Jul 13, 5:51pm
Supernova-The OP has been told by someone who IS an auto sparkie AND by someone who gets Toyota keys cut regularly that they CAN get a replacement key coded off of their existing key. for gosh sakes its a benny basic 15 Yarris To answer your question though. The goods are totally fit for purpose. There is no requirement for the vehicle to be supplied with the master key.
lk104,
Jul 13, 8:42pm
Thanks for clearing that up, yes you are correct, TMCA do not control what TNZ does. Didn't realise regarding Nissan, that's pretty poor.
suenz75,
Jul 14, 3:22am
***Update*** the Manager called me this morning to say they have managed to locate the Master key and I am picking it up over the weekend, I cannot fault him because he was onto it straight away and was lovely to deal with so I am back to being a happy customer. I will get the Master cut and coded ASAP so I don't find myself in this situation again.
friendly_prawn,
Jul 14, 4:10am
$800 for a key?
franc123,
Jul 14, 4:19am
Great common sense outcome, just the one plain chocolate fish will do for me thanks:)
franc123,
Jul 14, 5:00am
Lol you're not wrong about that, some of the behaviour from bidders at auction is plain stupid. Better deals could be had by simply going to a dealers yard at a convenient time and conducting some peaceful unstressed old fashioned negotiation.
suenz75,
Jul 14, 6:17am
You can have a cyber one :-)
supernova2,
Jul 14, 9:51am
There is no requirement that a car have a spare tyre either but whats the bet if a disgruntled buyer took a claim to the MVDT about a spare tyre problem the buyer would probably win?. Until someone tries to claim about Master keys we really dont have any idea what the MVDT will do.
supernova2,
Jul 14, 9:56am
Absolutely brilliant outcome. Wonder if it's the same manager I know who really is a pleasure to deal with?. It's just a pity that some of the staff at other branches are allowed to use oxygen!
the-lada-dude,
Jul 14, 8:40pm
You 1st ! . I like his alternative spin, This country is f%^kin retarded in many ways, It's good that someone points out the obvious, we still think like colonials, it's about time we cast off those shackles and told the gubmint and big business to run the place and trade ethically . baaaah bahhhhh
friendly_prawn,
Jul 15, 3:29am
After reading this thread, im a little worried. Since we are on the topic, I need a new key for a 2005 Subaru Outback. I was going to go to the local dealership but if the response is anything like above ($800) I aren't paying that for a key. Mine works but the remote lock / unlock part is not working.
Anyone know where I got to A get it fixed? Or B, replace it.
But at a reasonable price.
bigfatmat1,
Jul 15, 3:48am
around $280 at locksmith here in nelson
lythande1,
Sep 5, 5:50am
Could HAVE not of. Your problem, you didn't read the paperwork. No-one held a gun to your head and said sign without reading.
Yes, you CAN get keys for $800. Just pay it and move on.
sw20,
Sep 5, 5:53am
Do keep up. The manager sourced the second key for nought.
I know where you got your car from go back and tell them
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