Whats the story here!You take your car in for a smallish repair but the problem isn't resolved. After another two attempts problem still not solved and mechanic now wants to replace a $500 part. Problem is, it is most definatlyNOT the $500 part that is the problem at all.So if the mechanic had put this part on and the problem did'nt (and won't) go away, who pays! Seems to me there is alot of hit and miss mechanicing going on and no doubt alot of people paying for things that are not the problem at all. So, If problems persist do you keep paying or just for the first attempt!
carmedic,
Nov 26, 7:18am
I do this thing call communicating with the customer, if there's only a 'chance' it will fix it, I tell them that.We then both know where we are.
supernova2,
Nov 26, 7:38am
I feel you have a bit of an obligation to pay (part) of the labour but you shouldn't be paying for parts that are not needed.Then comesthe problem of the cost of removing unneeded part and replacing original which in some cases could be more than cost of the unneeded part.
So gun how do you know that the $500 part will not fix tghe problem!And if you know that why would the mechanic want to "try" such a part as an attempt to fix!
Sure there are some nightmare problems but in thye vaste majority of cases a competent garage should get it right the first time.However I do know of a case where several garages had a look at a misbehaving diesel and suggested that the injectors were stuffed and so replaced to no improvement.same several garages then decided enginge lacked compresssion.Engine rebuilt still no help.Another set of injectors as (very competent) diesel specialist reckoned the OEM parts were wrong for that engine, also a rebuild of pump.Not fixed.Eventually tracked down to an intermitentblockage in the tank side of the filter housing.So about $5K for a $5 problem.It happens.
So what is your mystery problem!
a.woodrow,
Nov 26, 7:49am
what was the part they wanted to replace!
socram,
Nov 26, 7:54am
I hate being at the mercy of "experts".However, I have to trust them to know what they are doing, to my car, my house or my body.
Logically, I'd expect the old OK car parts to be put back (unless it came under the "preventative maintenance" section) and the mechanic to put the 'new' parts back on the shelf, and credit me, less an amount for fitting and removal.
I am currently paying out thousands to correct work that was not done properly first time around.
gunhand,
Nov 26, 7:54am
OIl leak from CVT cover (see above pic), he replaced all the gaskets but it still leaked, he gooed up bolts as they go through the block! and now he says its the CVT module switch on the left. I wrapped it up with tin foil over the weekend and it remained dry as a bone inside but the leak is coming from the bolts it seems. All that was happening was the oil was being flicked up onto the switch area so he decided it was that! geez I even figured out what was going on LOL. I actually suggested in ring an out of town Ford dealer to see what the trick is as they would have done a few no doubt. He didnt really want to do that! Geezwould if I was having a problem.
a.woodrow,
Nov 26, 7:59am
You should just let it leak like mine gunhand, it'll stop the front rusting out :o)
gunhand,
Nov 26, 8:01am
Yeeeeea, trouble is it makes abit a mess if I just leave it. And it was only an hours job to do plus gaskets so not a biggy. But apparently there a bit of trick to doing them.
bae13,
Nov 26, 9:11am
sometimes there is more than one hurdle to the finish line, many a time i have had a car in for rough running, look at spark plugs, never been changed. gotta start there, does it fix it! no not all the time but since i have them out and they are stuffed, should i put them back in! no way!. i do ring the customer and tell them they need replacing, i can then carry on,i find a spark plug tube tracking, will it fix the problem of running rough! no but a tracking lead is no good, We need to replace them all as a set. ring the customer will it fix the running rough! no not exactly but we cannot leave it. Then carry on to check the fuel pressure, pumps faulty. We also need to replace the filter! no the filter is not blocked and the car will function without replacing it, BUT there will be no warranty on the new pump , its one of those parts you need to buy to protect another.
so many hurdles to get to the issue, is this the fault of the repairer! no but all these issues are not something a professional can turn a blind eye to
beast9,
Nov 26, 9:18am
did he actually replace the gaskets or did he just use hi temp silicon
doug207,
Nov 26, 9:18pm
So it's not the oil feed washers not sealing under pressure properly! I'm assuming he's taken them out, cleaned them/annealed them and re-installed! Or thrown new ones at it.
It could also be crap gaskets, poorly machined surfaces (Let's face it, Ford aren't super fussy) or simply unclean surfaces.
Any mechanic that loads something like that with RTV needs to be bloody shot
bellky,
Nov 26, 9:28pm
Yep some mechanics go around replacing almost random parts untill the problem is fixed.
My advice is get a mechanic you don't hate (by don't hate I mean not incompetent) or do it yourself.
xpfairmont,
Nov 26, 10:18pm
But you shouldn't have to do it yourself. But I do find 2 out of 3 times I take a car to get a repair they don't know what the hell they are doing. (not that I take my cars to work shops much these days). They are good at fitting parts, just no good at the diagnostic side of things. But in saying that, I got a diff' specialist to fix a leaking axle that I had tried a few times, turns out the axle was bent! He done a good job, so it's good to know that there are some good mechanics still out there.
meathead_timaru,
Nov 26, 11:00pm
Depends on what was agreed upon.
elect70,
Nov 27, 3:18am
Guyforked out $3500 for rebuild oftrans inmitsi Gallant,garage put it instillsameproblem ,turned out fault in electronic control , so garagegot it fixed & paid for it($75 ) )but didnt tell the ownerso he was none the wiser. Things that go on in garages .Even these days its stilljust replace parts untilits fixed .
gunhand,
Nov 27, 4:47am
Three gaskets were repalced, Apparently two are a rubber on rubber arrangement which from what I understand is not the best idea. They were genuine Ford items.Its seems that the oil is coming from the bolts as they go through the block into the motor and gunging them up and threading them in from what Ive read is the answer. I havent been charged for further attempts at all but being told I needed a $500 part when I didn't was a concearn.Who woulda paid as it wasn't the prob.
gunhand,
Nov 27, 4:50am
Getting it sorted first time is what I excpected, however things don't always go to plan A and I except that. After a few attemptsI would be seeking advice fromFord dealer who no doubt have done a few to see what the problem is.Its no mystery as to what the problem is its getting it sealed that is the issue.
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