Brought a car and 4 months later.

did you buy from a dealer or privately! if dealer, regardless if you have a mechanical warranty or not they should be responsible for the repair. 4 months or 2500kms is not a reasonable period to last under the CGA.

I'm surprised jazz ain't here yet. He can smell a post on a VW from 500km away. He can also smell a post that is nothing at all to do with a VW and be here in a flash and make sure it gets changed.

Hi kelsie,
First, don't panic. From the price tag it sounds quite possible that whoever has assessed it doesn't really know what they are doing. I am not saying it dosn't have a major fault but that price sounds pretty absurd so is a sign that perhaps they don't know what they are doing.

I am pretty sure all 06 GTI's have the wet clutch DSG and that's usually and exceptionally reliable unit so this bodes well for you. Likewise fixing it for under 10K should be easy even if you had to throw it away entirely and start again. You just have to be aware that there are two groups of repairers you need to avoid, these are:

A. Prestige outfits that think they can charge stupid amounts of money just because they are doing work on something a bit fancy.

B. Knuckle dragging boof head mechanics that don't know what they are doing and don't know where to order parts from or how to fix things in a timely manner.

Unfortunately in NZ there are plenty that fit in to both of these groups.

Where do they want to send it to have it assessed!
The best place in Auckland for this would be Qualitat and it is in both yours and the insurance companies best interests that it goes there. They are independent VW specialists and import their own genuine parts. They know what they are doing and charge a fair price, not cheap but fair and the work is quality.

I would have thought though there would have been somewhere closer for you to get it looked at. Do you have any VW specialists in your area and who has looked at it and made the initial diagnosis!

There are actually some parts on that transmission that are easily replaced without removing the transmission at all. It would be a shame to ship it accross the country only to find out it was a 10 minute replacement.

Also, can you give me a detailed description of the fault, when it occurred and what its doing now!

I am happy to walk you through this and make sure you get treated fairly and things are being sorted in the correct fashion. Update me with answers to my questions and I will see what else I can suggest.

Again, don't panic chances are this is not the big disaster you think it is. The DSG is actually a pretty straight forward transmission, its not the martian technology its made out to be.

read up they pay for 10 grand she or he has insurance and they pay the thing is that they say its 15 grand damage and want to see if it cost more then 10g then they want to scrap the car. READpost # 1

so its shuddering in reverse on idle and clunking loud if you accelerate in reverse. it also makes a whining noise in 2nd. must be to do with the 2nd cluch!

Been a busy day, have been quite well so up and about doing stuff and not tethered to my bed and laptop like I so often am.

the VW agent here will only replace not repair hence the price of 15g. Im unsure of the place they want to send it to but they do alot of them apparantly. it a version 5 if that helps.

More quality euro engineering :)

oh so its the wet clutch Jazz! The one that is awesomely reliable according to you! Even more reliable than the dry clutch one that has been proven troublesome.

Fifteen grand for a gearbox! Sounds like low cost motoring to me, I bet the 'fuel savings' are really paying for themselves now.

you need new clutch packs shuddering clonkingis a failed dualmass flywheel. they all fail toyota included also toyota included my 91 surf had a busted dualmass flywheel. these need replacing every 100,000km if you dont want em to fail that goes for any dualmass flywheel. toyota diesel you canfit solid mass ones. My clients tdi van has had clutch done by so called agent in auckland also at 100k but only clutch not the dualmass flywheel. at 150,000km it was in my workshop for a new dualmass-flywheel clutch assembly 449 euro it had cost ex germany . Your dsg is different i can look up what the clutchpacks cost but it wont be 10 grand to fix unlessyou got a hole in the gearbox

O.K I suggest you start by doing the following in the morning:

* Find out who this outfit is in Auckland. Warranty companies can be tricky so we want to be sure they really are sending it to someone who knows what they are doing and not to some outfit that does sloppy work on the cheap for them.

* Ring Qualitat in Auckland, find out what a total replacement would cost from them. Then we know for sure if the 15K figure is completely absurd or not. Also, discuss the symptoms with them and see if they have any ideas as to what it may be. They may be able to supply a part to a local repairer to fit and test.

* Find out who else specialises in VW in your area. Some VW places are just monkeys without a clue, there is one near where I live with a big flash premesis that I wouldn't trust to work on my lawnmower.

Can we have the name of this place where its been for assessment!

I normally tolerate you morrisman, but kindly piss off, this is not the time to be making stupid uninformed statements in an attempt to stir the pot.

Clutch packs are quite straight forward to replace. I have seen a VW factory demonstration video on how its done. I am yet to have to do one myself though and this would be the first time I have personally heard of it being required.

I don't have a price and availability on a clutch packs to hand but I can do a little research on this if need be.

Is this a Japanese import by chance!

BTW, by my quick calculations. In a worse case scenario by my calculations you should be able to have the entire transmission replaced with a factory refurbished one for $5500 - $7500 if you go about it the right way. The only catch is you may have to wait on a replacement transmission to arrive.

I am sure it won't come to that but at least you have a bit of an estimate to put your mind at rest in the meantime.

if the mechatronic unit is fine then it be easy large picture on that website what it looks inside . far more easy then a automatic transmission and no synchrorings ,
http://www.auto-medienportal.net/artikel/detail/8985/

Yip, I have seen the factory how to video on replacing those as well. Just as you say very straight forward to do and likely could be done locally.

I am hoping that if the OP rings Qualitat and they suspect this to be the case they may be able to suggest someone local they can send a replacement unit to and get it sorted that way.

I hope you stay well and out of bed jazz, I love reading your posts even if I sometimes don't agree. kelsie21 is much better off with yours and intrades informed input.

I can understand, this must be a very painful time for the VW owner. Unfortunately I cannot empathise with you or the VW owner as I drive a reliable japanese car.

I will do the above jazz, it is an import but I was told it is a high spec model. are there many places they are assembled!I see I probably have the right to refuse this vehicle under the act as I believe it is a serious fault! Is that correct!

Since when are japas reliable! I have owned them and they are just as bad!

Kelsie. First things first. You have purchased a motor vehicle from a licenced dealer (I assume)
The very FIRST thing you need to do is to contact the dealer that sold you the car. NOT the salesman. You need the person who makes the decisions.This is apsolutely VITAL.
Don't get agro or upset. Simply spell out what is wrong with the vehicle and tell them you do actually have a (brand xxxx) warranty. Explain that you do need a vehicle for transport.
Then ask them to tell you what they want to do about the Gearbox issue.
at this point whatever you do don't get at all agro of upset -remember the old saying ":a teaspoon of honey.""
Leave them to organise the details but explain that the warranty company wants the car to go to XXX company for repair.
If they say they intend to do NOTHING then come back to us because 4 months is NOT a fair and reasonable time for a gearbox to last.

--From here on Im speaking from MY OPINION (I am a car dealer)
If you decide to go down the path of rejecting the vehicle for a major fault you need to be aware of what you need to have done first.
I feel you do need to give the dealer the opertunity to recify the fault in a professional and timely manner. Should they choose not to--ie refuse to repair the vehicle then you have a claim
But I don't feel you would win a claim to reject the car without giving the dealer the firat chance to fix the car.

Kelsie. First things first. You have purchased a motor vehicle from a licenced dealer (I assume)
The very FIRST thing you need to do is to contact the dealer that sold you the car. NOT the salesman. You need the person who makes the decisions.This is apsolutely VITAL.
Don't get agro or upset. Simply spell out what is wrong with the vehicle and tell them you do actually have a (brand xxxx) warranty. Explain that you do need a vehicle for transport.
Then ask them to tell you what they want to do about the Gearbox issue.
at this point whatever you do don't get at all agro of upset -remember the old saying ":a teaspoon of honey.""
Leave them to organise the details but explain that the warranty company wants the car to go to XXX company for repair.
If they say they intend to do NOTHING then come back to us because 4 months is NOT a fair and reasonable time for a gearbox to last.

--From here on Im speaking from MY OPINION (I am a car dealer)
If you decide to go down the path of rejecting the vehicle for a major fault you need to be aware of what you need to have done first.
I feel you do need to give the dealer the opertunity to recify the fault in a professional and timely manner. Should they choose not to--ie refuse to repair the vehicle then you have a claim
But I don't feel you would win a claim to reject the car without giving the dealer the firat chance to fix the car.
Ohh and a final note--I'd be checking the CLAIM LIMIT on your warranty policy. It may be for example $5000which is a problem if the repair is as you say 10k

Since when did japanese transmission cost $15000!

If its rattling, whining or clunking when coming to a stop could be the dual mass flywheel as its a common fault on almost any late model car with that type of flywheel fitted.

If its only reverse and 2nd gear then probably something else.

Super, I will keep a close eye on this thread tomorrow so I can help guide you.

I would suggest you perhaps ask morrisman and his band of merry trolls to kindly leave your thread alone. There is a danger of it filling up with a lot of unhelpful nonsense otherwise. Its your thread and its only fair they respect your wishes.

The GTI is a high performance version of the Golf but I am pretty sure it still uses the standard wet clutch DSG. I wouldn't get too worried about liability etc at this point, as I don't see the repair costing more than 10K and if you get lucky it may even be quite minor (don't count on that though).

Once you have the info from Qualitat etc I can be of more help. Its a pity that TM dosn't like us swapping contact details as I would be happy to help you on the phone etc if required. I am sure we can survive on here though and at least someone else may benefit from the info one day.

I am not worried about where the Golf was assembled more just interested as I have seen the Japanese come up with some really interesting ways to damage cars. If it turns out to be the clutch I wouldn't be surprised if its somehow been abused as the clutch should last several times that millage.

For your interest here is a link to a video of the clutch pack replacement. I havn't looked at it but pretty sure its the one I saw in past. Even though you are not technically minded you should be able to see how straight foward it is and it may put your mind to rest a bit.

http://www.youtube.com/watch!v=Lk0xn8mo4MY

Brought a car and 4 months later.

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