Jeepers Jazz. Wake up! snoopy is in Stratford. Eastern Automatics is in Auckland. Ever heard of Google!
thejazzpianoma,
Mar 2, 12:37pm
The OP lives pretty much in the whop's. Its one of those rare cases where a specialist is best. In a pinch, like you say a local garage could remove it and put it back in.
Its preferable for the repairer to be able to test the car as a whole and also put the transmission in and test it with the VAG COM software.
Ultimately, it not likely to cost that much more to send the car up and back as opposed to the transmission.
thejazzpianoma,
Mar 2, 12:42pm
So what exactly is the point of your post snoopy! I am not concerned by your post just not getting what you are trying to say or how this relates to the OP. Are you saying this is where the warranty company will send it or what!
snoopy221,
Mar 2, 12:43pm
the manufacturers authorised transmission repairer for ZF transmissions. but what about VW's DSG!
Correct me if I am wrong but I thought the DSG was made by VW themselves and ZF's version was the one used in Porsche's!
Now to paraphrase the relative.
ZF's version was the one used in Porsche's And since 1991 Giltrap Presitge HAVE to have the porsche transmissions serviced and repaired by eastern autos. They can NOT do them themselves-ZF-ONLYallow eastern autos. to do them. And well-Kelsie In your locality the actual garages are well-IMHO- Not that proficient. NOW as to a vehicle going to auckland to the people ALLOWED to pull the automaic apart. That will only be one place IMHO. Eastern automatics.
May i politely suggest you google Eastern automatics
And perhaps simply describe what has hapenned [This in no way detracts from the GOOD advice of kazbanz-however you will NOT obtain a higher qualified independant opion about automatic transmissions anywhere]
Quotesnoopy221 (282 )1:56 pm, Fri 2 Mar #145
thejazzpianoma,
Mar 2, 12:47pm
But this is not a Porsche or a Porsche transmission! Nor is it a ZF transmission (as far I am aware).
It may well be that Eastern Automatics is where its sent anyway and they will likely do an excellent job if thats the case. But all I am reading from what you are saying is Eastern are ZF authorised repairers you are saying nothing about VW DSG transmissions.
If Eastern are the best to do the job then well and good but implying that they will be the only ones allowed to pull it apart because they are ZF agents makes no sense. Its like saying because they are BMW agents they are the only ones allowed to pull apart your VW. Two different companies!
amberjandal,
Mar 2, 12:47pm
Jazz , I would suggest the people paying for it will decide where it gets fixed , Not a thread on Trade Me . If I could turn it around and you were covering the warranty bill who would you think should make the decision on where it gets fixed ! Also , are you saying this is the only place in NZ capable of fixing ! Not sure about that !
thejazzpianoma,
Mar 2, 12:51pm
Not saying that at all. I suggest you actually read what I wrote.
All I am saying is that the OP should keep an eye on where its going and have a better alternative available should it be going somewhere silly. Its all too late once its in parts somewhere incompetent (even though that is unlikely)
We have seen this before with a Mazda 6 and a warranty company.
I really wish people would actually READ what I say.
Anyhow, I am getting sucked in to engaging with trolls so I am off.
snoopy221,
Mar 2, 12:52pm
Well jazz-[This in no way detracts from the GOOD advice of kazbanz-however you will NOT obtain a higher qualified independant opion about automatic transmissions anywhere]
Having worked in Auckland PERSONALLY as a mechanic for many years When you are IN the trade-AND in the REPAIR business- You KNOW who you can trust. [Even if only for a QUALIFIED INDEPENDANT VIEW]
thejazzpianoma,
Mar 2, 12:54pm
Snoopy, if you want to recommend them as an option thats great. You just went about it in a really weird hard to fathom manner!
I am only suggesting central automatics because I don't know Auckland well but I know I trust Qualitat and who they recommend. If there are other good options then great bring them on!
I was just cautioning the OP in case it went somewhere silly.
Why does everything have to be a ridiculous feces fight!
phillip.weston,
Mar 2, 12:55pm
I wonder if I could get away with being so flippant and saying nothing ever happens to Mitsubishi automatic transmissions or GDI engines.
snoopy221,
Mar 2, 12:59pm
lmao. [ I wonder if i'd talk ta Dave Lawson about dat-or-our TRUSTED resident mitsi guru]
mopsy3,
Mar 2, 1:07pm
They do state that they specialize in VW. So why wouldnt you think they know a thing or 2 about DSG! You seem to assume that because they are official ZF repairers they must only know about ZF's.And just because Qualitat use somebody else it does not mean that Qualitats people are the only ones in the country that know anything about DSG. Surely, the insurance people are allowed to choose where it goes and for all you know they wont be sending it to either of the mentioned 'experts'. It is their money and their choice and they dont need advice from anybody else.
modie61,
Mar 2, 1:10pm
Jazz,i think im right in saying this,but most of the people that come on here cant be bothered reading the long drawn out stories that are written usually about a simple logistics type problem.There is a lot to be said for keeping things simple. If i was the op of this thread i would have disregarded almost all the comments on here. Sure the op has a major problem with the car,but commensense tells you to do whatever is written in the warranty book. My opinion anyway.
snoopy221,
Mar 2, 1:41pm
Brought a car and 4 months later. and less the 2500 kms. its needs a new gearbox. a whole 15grands worth. what do I do! I have mech insurance but they want to send it to auckland to see. if it can be fixed as they wont fix it for over 10g
Right-the ORIGINAL POST
NOWNO-ONE should be qouting/estimating ANY figures at THIS point. And the atoumatic transmission firm in auckland doing the MAJORITY of warranty work for ALL MAJOR WARRANTY COMPANIES Is undoubtably eastern autos.
And as stated they do have a website-and simply recomending that the ORIGINAL POSTER uses the contact links on their website-and-basiacly explains
WHAT THE TRANSMISSION DID. [Which ain't in this thread at ALL] AGAIN in NO WAY changing the good advice from kazbanz and well-if ya want to read my post-and then post a diferrent transmission place-by all means do. [It's a free country] snoopy221 wrote:
Well jazz-
Having worked in Auckland PERSONALLY as a mechanic for many years When you are IN the trade-AND in the REPAIR business- You KNOW who you can trust. [Even if only for a QUALIFIED INDEPENDANT VIEW]
This.
amberjandal,
Mar 2, 1:49pm
Hahaha , Subaru's are awesome.
absolutelyfunky,
Mar 2, 1:53pm
Wow I'm pretty sure you could get a custom made 6 speed dogbox for less than that.
amberjandal,
Mar 2, 1:55pm
I read it Jazz , your advice to someone with potentially a $15k problem is poor , You could be aggravating the situation , that is why I said something. If I was the dealer or warranty company and a customer came to me with what you are saying I would become suspicious and dig deeper. Kabanz is onto it , let them have a chance of fixing , dont stress and get all the facts before you decide what to do. The OP has no rights as to where it goes but does have rights based on what the warranty is obliged to offer. Complicating can get peoples backs up or is that trolls.
stevo2,
Mar 2, 2:25pm
Once again, Kaz is 100% correct with his advice and its up to the dealer to have it put right. I believe you are just a bit unlucky with your car as I would have a GTI Golf in a heartbeat. Cheers Stevo
kelsie21,
Mar 2, 5:50pm
Hi Jazz and Kaz. I have spoken to the dealer today and they have supplied a car so far. I will be in a meeting with the bosses of the dealership on monday to discuss the options. I dont want the car sent to Auckland until I have the facts sorted ie who pays for what etc etcI will be supplied with a report as to what needs to be done so as far as I know Im covered under CGA as I spoke to them today.I havent serviced the trans as it was "apparantly" done before I brought it. I wouldnt have thought I wouldnt need to do it in the 2500 kms I have done in 4 months!
kelsie21,
Mar 2, 5:51pm
lol yea right!
kelsie21,
Mar 2, 5:54pm
WHAT THE TRANSMISSION DID. [Which ain't in this thread at ALL
Read the thread! I have said what is wrong with it THANK YOU!
thejazzpianoma,
Mar 2, 6:19pm
That sounds excellent, good work. With regard to servicing the transmission, you are correct it is only due every 60'000km.
mrcat1,
Mar 2, 6:41pm
Recent update: VW has extended the warranty on all DSG or S-tronic transmission for 10 years/100,000 miles, transferable to subsequent owners for 2006-2009 model years.This covers the R32, Jetta, GTI, Eos, and Audi TT and A3 and only applies to a "limited production range", whatever that means.It's unrelated to the recall mentioned below.To see if your past repair or current car is covered you have to call the VW loyalty center at 1-800-444-8982.A .pdf copy of the warranty extension for DSG transmission letter that was sent to owners is to the right.
snoopy221,
Mar 2, 9:14pm
I havent serviced the trans as it was "apparantly" done before I brought it.
i CAN read. [And i can also read jazz's advice re service and mileage]
[Just thought i'd leave a hole-and see who fell in it]
. I dont want the car sent to Auckland until I have the facts sorted
well-again my PERSONAL advice is SIMPLY to contact about the MOST TRUSTED TRANSMISSION REPAIRER IN NEW ZEALAND.
Independantly-just for your OWN piece of mind.
As to the **service** on the trans and HOW CRITICAL THAT NOW IS AT 70,000
There still is the chance it WAS serviced and the WRONG trans fluid put in it. Which is kinda akin to Maintainence Induced Failure [Unfortunatley]
kazbanz,
Mar 3, 7:41am
kelsie it sounds like the dealership is doing what I expected of a decent dealership ie organising for a professional repair to be carried out and doing what they can to avoid inconvenience the customer the least possible. Look I assume at the end of the day for you the best result is to have the car fixedpropperly. I'm just a bit worried you'll go into this meeting all (understandably) upsetand start going on about the CGA and your rights etc if the dealership cant give you the specific info. Ya see THEY don't know whats wrong with the box. Just to explain. You have a stabbing pain in your side. You go to your doc and are standing in the waiting room. RIGHT THEN the doc hasn't examined you. This is basicly where you are at with this gearbox.Untill the specialist repairer has looked at the box theres only best guesses as to whats wrong and I suspect the $15k is worst case senario. What I'm saying here is its NOT reasonable of you to want to know what exactly is being done given they won't know.
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