selector rods are so hard you would not be able to drill the holes out larger if clutch is soft now the flywheel has been ground wrong.
supernova2,
Nov 4, 2:44am
Been reading this with interest.Totally off topic but Tiggles2 are your initials KSP by any chance!
tiggles2,
Nov 4, 3:23am
long day :) alfred - that sounds icki as the flywheel is stated as refaced. supernova2 - that they would be
supernova2,
Nov 4, 3:44am
Ok I fitted a fair few clutches over the years.I've used 2nd ghand flywheels and new plates or 2nd hand plate and new pressure plate, or new plates and old bearings, or new bearings and old plates.Puk clutches, twin plates, solid, sprung you name it.Ive done in in the ditch on rally cars etc and in the last 30 years I have never had one of my clutch jobs fail.I dont profess to be a know it all I just do things carefrully and apply a modicum of common sense.
I'd say from what I've read that the price of the clutch kit sounds very cheep but without knowing the brand part number etc 'tis a bit hard to comment.Anyway the repairs done to the gearbox sound legit.The problem has been when the release fork was refitted to the pivot ball in the front of the box.I'm picking that when refitting the box the release arm clip was knocked off the pivot ball.Depending on the actual setup in the release system inside the bell housing its quite likely that the release arm just moved in or out a bit and still stayed engaged in the bearing carrier.Why it played up at the time it did is anyones guess but if I am right in mhy guess it was going to happen sooner or later. If the bearing seized it would have been making a horrible grinding noise (like a stone in the brakes etc) and the pressure plate would be toast as well.
Depending on the design of the slave cylinder it may well be possible that once the arm came unstuck that the slave could overextend and pop the piston into the dust cover.Depending on the side loads if it did that the seal could well of ripped on the way out of the cylinder.I remember popping a piston out of thge cylinder on a 60s holden once.We just picked it up off the ground, washed it in some meths and put it all back together.Cause - pushrod not correct length so allowed pistion to move to far.
having said all that i think in your case the garage stuffed up refitting the box on the first job.Therefore entire cost of 2nd job is on them.
On a personal note from what I know of you you are more than capable of fighting this.Its a walk in the park compared to some matters in your past ablout 15 years ago.Cheers and good luck
tiggles2,
Nov 4, 4:19am
thank you supernova :) - really have no idea who u r but you probably do know me - 15 something years ago was quite a challenge Yes this should be a walk in the park now that I have info I understand - if you do know me then you will know I don't go *out* unarmed or without facts. Having said that you may know my truck or at least of it thus more than welcome to come look - I truly am out of my depth knowledge wise here. Understanding better each day with help of everyone on here - funny place maybe to ask - but have had really good info, advice and help What you have said makes sense - there was no noise and no mention on invoice of damage to pressure plate. thanks for the luck - if you happen to see me about - say hello :)
tiggles2,
Nov 5, 2:43am
Monday - Update So after looking up legal jargon I did not ring today - manager said he would ring me after he had talked to staff this morning. I have thus given ample opportunity for said company to contact me - even if its a sorry staff were not in to day - BUT nothing I chased all last week hmm Will ring tomorrow mid morning and go from there
jmma,
Nov 5, 2:47am
Sorry to hear that tiggles, more luck tomorrow. 1st rule of customer care, If you say you are going to ring, make sure you ring, even if it's just to say "We are still looking into it"
tiggles2,
Nov 5, 2:51am
Not good really - no matter what line of service / retail you are in Big girl pants tomorrow :)
jmma,
Nov 5, 2:54am
For $1.6kMight be better to take all your paper work and appear in his office.
tiggles2,
Nov 5, 3:04am
Thanks jmma That's the afternoon option if the call fails - I will have an answer tomorrow of where I am to go next - be that MTA, court where ever. I have my facts now and will not be backing down or going away - thanks to everyone on here :)
supernova2,
Nov 5, 4:49am
Other option great big sign on side of the truck.Park it outside the workshop.That usually gets a reaction.No doubt in my mind.They know they got it wrong and by ignoring you they are just hoping it might go away.They don't know you as I do, but I'm guessing they soon going to find out the hard way.
Also pass the word round the horsey set - that should just about put them out of business in a couple of weeks.
tiggles2,
Nov 5, 1:20pm
lol supernova Sign written truck parked in full view - no problem Will see what the day brings :)
tiggles2,
Nov 5, 5:30pm
Well they are sticking to the slave cylinder theory - have rung the MTA and have to take truck to local dealership for written opinion. Made it very clear the story being given to the manager (who is not a mechanic) is hogwash He said he has seen the parts. hmmm and had it all explained to him He offered for me to go to Taupo and have it explained to me - not going on my own without a Mechanic - not going to be bullied into something that is not so that is the current state of play Bit sad really
supernova2,
Nov 5, 9:19pm
How will a written opinion of the truck now it is fixed tell anyone what was wrong with it when it was broken!What an even bigger load of BS.The parts replaced belong to you so demand them back from the garage and then get an opinion.Bet the garage have already dumped the old bits.The quesxtion I would be asking the garage is "How did the slave cylinder overextend! and why!"Given that as far as we know the master was never touched at any time they will not be able to blame the master cylinder.The only way a slave cylinder extends is because of the operation of the master cylinder.Lets hear the garage answer to that question.
supernova2,
Nov 5, 9:27pm
Directors of that company are David Foss, Roy Marsden, Neville Steyn.Which one have you been talking to!
tiggles2,
Nov 5, 11:02pm
Thanks guys :) Dealer was great - but can't offer more than an opinion as work has been done - did say he would like to see parts as the slave theory dopes not fit. The set up is a very simple one -will little adjustment Their thoughts- incorrectly installed bearing or fork and a a dose of dam good luck that the pressure pate did not (that we know of) suffer major damage Have queried the cost for the first job and the second (labor) - parts are about right for replica Tow fees are rude No nothing in writing as its only an opinion. So next step get the parts - if they still have them and back to the MTA supernova2 - have been communicating with the last mentioned person - he today said he is not a mechanic and relies on his staff I am going to ask him tomorrow the question re the master cylinder Oh we failed out COF with a hole in the muffler - I asked the NTNZ chaps about it - they all had a good look and agreed - incorrect installation of clutch parts first time around
jmma,
Nov 5, 11:04pm
Everyones opinion the same, except the mechanics, uummm.
tiggles2,
Nov 5, 11:20pm
yup they sure are jimma ex the mechanics who did the job - so what did they do wrong, what have they repaired and not said, and what else might there be
skin1235,
Nov 6, 12:30am
one thing at a time tiggles, don't go looking for more - you have enough already - more will just dilute attention you want proper answers for the first and second jobs and they are quite plain - on the second invoice he stated the fork was not sitting right that is the answer, those forks do not "not sit right" I've never ever come across one that has managed to pop itself off the pivot ball - but the nature of them is such that I do not need to see it to know what it would present itself as, I also know that for it to move it has to be wrongly fitted
who suggested you should waste time and effort in looking for more issues - cos that sounds like a stalling action design to get you frustrated enough to drop it and walk away they still should answer to original questions, and in a timely professional manner - this has not happened and you have not been treated in any kind of professional manner by any of them
edit this keyboard has a sticky B key so I often have to come ack to fix up typo's
tiggles2,
Nov 6, 12:57am
It was a suggestion of the company in question - hence why I took for COF today and asked for anything obvious *not right* and the dealership (so two visual opinions to that yes there is a new slave but no there is nothing else visible - including the master) I am not looking for more problems - just want to shut the door down before it starts. VTNZ chaps " overall truck in very good condition, well looked after" I know the opinions of many re VTNZ but I also know about process and how it must be followed so *weaseling out* does not occur The manager of comp is stalling for time and yes I do think he is hoping I will go away. He has to date not returned a single phone call I have not to date - ever walked away when I have been in the right - even when in the public eye I should have - old history but rattle the squeaky door hard enough and you will get herd I just like to get my facts straight and when thrown a curve ball I don't shut up I ask. I think the dealer did not want to get involved - I was sent there by the MTA - so have followed process Now to get the parts if they will hand them over and the brand name - parts numbers etc of the new parts - oh and a break down of the labor hours not just a total
supernova2,
Nov 6, 1:49pm
From Companies Office records the major shareholder is Roy Marsden, 33 Kurupae Road, Taupo.He's in the phone book 07-3788241.Suggest you make your problem his problem.Sad to say but i don't think the MTA is going to be any use at all.If the MTA were truely helpful they would have an authorised/approved assesser to provide an opinion not just suggest you get another garage to provide a report.What garage is going to want to get involved in trying to 2nd guess what some other 'clown' did, especially when it is obvious that the 'clown' is going to dispute anything they might say! If the bearing did seize its likely that the pressure plate would have some damage and the only way to check that is to pull the box out again.When I say damage it could only be very minor and might mean that instead of lasting say 100,00km it might only last 99,000km.If the damage was more severe it might only last 10,000km.I wouldn't suggest dropping the box again at this piont.Your main focus should be on getting them to admit they shouldn't charge for the 2nd job or any of the parts used in the 2nd job.
Silly as it might sound.The old parts belong to you and unless you autorised them to dispose of them they have no option but to hand them over otherwise it's stealing and you are quite within your rights to get the police involved.If you have to, do exactly that as then the garage might get the big hint that you mean business.Also if they say they will ring you back ask for a specific time, after all you have a life so why should you sit around just in case they ring.It's getting close to the time when you are going to have to start communicating in writing, either email or fax.i prefer fax as that way you have a proof of delivery report.
intrade,
Nov 6, 2:01pm
Mta is as usfull as that murthy looser on tv adds telling us we need 6 month wofs . same as AA reports could be done by 5 year olds ticking boxes on a paper.
supernova2,
Nov 6, 2:05pm
As mentioned before it is impossible for the fork not to sit right.Think of it as a seasaw.The fork pivots on the ball and the slave cylinder pushes on the up end which then lifts the down end or in the case of the clutch thepressure plate via the bearing.Although removable the fork is attached to the pivot and the bearing so the only way it can not sit right is for it not to be attached to either or both of the attachment points.In the seasaw example either the pivot (hinge) has broken or one of the kids has fallen off the ends or even more extreme the plank has broken.
There has been no mention of having to repair/replace the clutch fork, pivot, or bearing carrier so that rules out the plank breaking so we are back to it not being properly attached to either the pivot or the bearing.Bad workmanship.Bit like forgetting to do up the straps on the saddle and then saying its the horses fault that the saddle fell off!
tiggles2,
Nov 6, 2:16pm
hey supernove2 Have always asked for a time frame - eg after lunch etc - he has my mobile so no excuse So this morning have rung Nev - told him I am not going away so he needs to deal with this. Have asked for my parts back - reminding him they are my property. there was a hesitation and a well you can't throw then away what do you want them for. Because they belong to me. I required them to be couriered to me today - I will be chasing his butt until I get them. I have no problem involving the police I have also rung the MTA - and left a message with full contact details etc (they have these from yesterday too) and await their communication. Most of this is already in writing - once finished it will be sent registered mail to the company owners - no excuses then From there its which way to go - if the MTA are wet fish - then its small claims court unless anyone has a better idea. Legal fees for this would be in the region of $800.00 I understand why the local dealer is shy to get involved but he is keen to see the parts. So that's the state of play now and its only 9.20am - time to be out and about again :)
tiggles2,
Nov 6, 2:21pm
lol supernova2 - love the analogy with the horse and saddle - and yes that is exactly how I am feeling - blame the truck for human error ! the looking for other stuff to go wrong was a curve ball as in " its an old truck and lots go wrong what do you expect" Had that checked out yesterday - nothing wrong with truck that can be foreseen - its clean and well looked after Seesaw and kids - yup like that - makes it easier to understand and argue - thank you :)
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